All Categories > FAQ - Ghost Radio for iOS > I do not hear any sound or the sound is too silent

iOS < 7.0

    1. Double-press the Home physical button located at the bottom middle part of the device (or use four-finger gesture). This will bring up the multitasking bar. It may be empty or with icons of recently used apps.
    2. In any case sweep this bar with your finger from left to right.
    3. Find the speaker icon. If it is crossed with line tap it to set speaker ON. Move the slider at the right half of multitasking bar to set the sound volume.

iOS 7.0 or greater

On devices running iOS 7 the sound is controlled by the slider that can be moved from left / mute to right / loud position. This slider is nested inside Control Center. The last one can be accessed by swiping up from the bottom of the screen. So, make sure that this slider is not in the fully mute position

If after all manipulations your tablet is still mute do the following :

    1. Find the earphones you use with Apple tablet or other headphones with the 3 mm plug.
    2. Plug it into Headphone jack on the top side of iPad.
    3. Unplug it.
    4. Plug and unplug again.
    5. Do it for a few times.Some times the iPad's headphone port can get gunked up just muting the whole device. Plug and unplug procedures may clear it up.
Sometimes the issue of muted Apple tablet is docking mode in which it has stuck. In this case the following sequence can be in handy:
  1. Turn OFF your tablet.
  2. Turn it ON in 30 seconds.
  3. Connect Card Reader (with Card holding photos) from iPad Camera Connection Kit to Dock port on tablet.
  4. *Check again the state of mute / unmute controls on tablet.

Additional measures

There is also a number of other things you could try to solve the problem. Some of the suggestion below apply only for iPhone 6:

Removing the max-volume cap
  • Open Settings
  • Scroll down and tap on Music
  • Check the label “Volume Limit” .. it should be OFF. If not, tap on it it.
  • Swipe the slider to the right so that the volume is full. When you set the slider completely to the right, it means there’s no volume limit set.
  • Go back (tap on the < arrow from top) and check if the label for Volume Limit is OFF.
  • Quit and re-open the app to see if the volume problem is gone.
If that doesn't help, try one or more of the suggestions below:

  1. Try using the Volume up button and make sure that the ringer volume appears on screen when you press it and not headphones.
  2. Make sure that nothing is covering the speaker grill. A screen protector, a case, or even dust can have a big impact. Use a brush or a blast of compressed air to make sure it’s free of any blockages.
  3. Make sure that you don’t have anything plugged into the headphone port. It can be worth plugging in headphones and taking them out again just to test if that helps.
  4. Try turning Bluetooth off via Settings to make sure that you aren’t connected to a headset or car system. If you regularly use a Bluetooth device try connecting to it and then disconnecting to see if it makes a difference.
  5. You could try going in to Settings > General > Accessibility and making sure that Phone Noise Cancelation is turned off, some people have found that this helped.
  6. After you’ve tried the solutions above, hold down Sleep/Wake and Home together for 10 seconds until you see the Apple logo to reset the iPhone device.

 Last updated Tue, Nov 11 2014 1:39pm
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